It seems that Google Pixel handsets are giving a tough time to the brand. When this year began Google notified it's users about an update in their Pixel batteries for improved battery performance and the models' stability. But in contrast Google drastically failed to keep their words with their phones and please it's consumers.
The brand spoke about upgrading the quality of their batteries for Pixel phones but reality turned out to be different for them. The updation surprisingly decreased the capacity of battery which shortened the battery life. Well, they had big plans but execution went significantly wrong.
Big Announcement! Google Assures Compensation!
To keep up their their reputation and also not disheartening it's consumers the brand made a smart move. It promised it's users with battery replacement for free those suffered the battery damage. Mark this! Not all users can avail this offer. Only for the affected users will enjoy this.
Now! Google Pixel 7a And It's Consumers Faces Another Shocking Damage
Who suffers next? It's Google Pixel 7a users! It seems that luck is moving totally against the brand when it comes to their mobile market. The revelation was made by the brand when they determined that some Google Pixel 7 models will have unexpected swelling in their batteries. To fix this problem the brand has declared the Extended Repair Program that will focus on seeving free replacement of batteries for affected devices.
But this isn't happening just casually. To avail this compensation act from Google whether you fall in the eligibility list or not. To prove your phone's eligibility you have to enter your device's IMEI number on their particular program's page and then follow their given instructions.
There's also a second check for the consumers. The brand will not provide any battery replacement for free if your device has gone through any liquid exposure or has been affected by the consumers actions or any salt of external factors.
Is Your Google Pixel 7a Facing Battery Issues? Beware of Few Symptoms
The back cover of your handset might feel bulged out and you might feel your phone to be thicker than normal. Your phone might have certain as thin as hair size or slightly thicker gaps at its cover joints and edges. And most likely you might need to charge your device more frequently then usually needed. Battery will run out faster even if your phone is at rest.
Does Your Country Have The Walk-in Repair for Google Pixel 7a?
If you are from the UK, US, Germany, Japan, India, Singapore and Canada be rest assured that you will be provided with this walk-in repair facility. But bad luck for those from Switzerland, Taiwan, Australia, EEA nations and Malaysia as you are not eligible for this battery replacement.
Any Offer for Those Barred From The Free Battery Replacement Program?
The brand does have alternate options for ones who do not fill in the criteria of enjoying their program of free battery replacement.
You can claim cashback in your national currency worth $200 or store credit with which you can buy another Google product like hardware or phone. Choice is yours! Having said that this option will keep wearing from nation to nation and will also depend on your phone's warranty status.
If you still have your Google Pixel 7a's warranty ongoing and there is no walk-in service at your place you can easily ask for compensation that is one time payment in your local currency worth $456. But both India and US does not have this opportunity.
It seems the brand must need a proper planning and execution for getting a strong market grip. Consumer satisfaction can be attained only through product excellence and that is where there prime focus must be.
